How can we help?
Use guides to get started, or contact the help desk for billing queries.
Knowledge base
Loaded with 170+ articles to help you get the most out of GameServerApp.
GitHub
You can post suggestions, issues, and feedback on our GitHub.
Suggestion Board
Upvote & post ideas
Game requests
Upvote & submit
Release notes
Learn about releases
Talk to a human
Sometimes you want to talk to a human, and we get that. Check out the options below.
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Frequently asked questions
Where can I find my active subscriptions?
All active subscriptions are on the subscription overview page, located under "Account" in the sidebar menu.
What is your trial & refund policy?
Check out our trial & refund policy article and the Terms and Conditions for more information.
I ordered the wrong subscription; what should I do?
In most cases, you can swap the subscription for something else. You can do this on the dashboard.
My game server stopped working after X; now what?
Usually, things break after something is changed. That includes updates. Check out the Game server not starting / Game server crashing article in our help desk to fix the issue.
Can you help me fix my game server?
We set up a special section to help you fix the most common issues with game servers. These guides help you solve 99% of the problems.
More questions? We're on Discord »
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