How can we help?

Use guides to get started, chat on discord, or contact the help desk for billing queries.


Learn everything about features and tools.

Visit documentation

Talk to a human

Sometimes you want to talk to a human, and we get that. Check out the options below.
Please help us avoid wasting precious time: search first.

Community Discord

General questions and troubleshooting.
Avg. response time: 30 mins

Join Discord


Use for sensitive information or billing.
Avg. response time: 8 hours

Send an email

Frequently asked questions

Where can I find my active subscriptions?

All active subscriptions are on the subscription overview page, located under "Account" in the sidebar menu.

What is your trial & refund policy?

You can try all features for free using a free plan. Purchases are final. Check the Terms and Conditions for more information.

I ordered the wrong subscription; what should I do?

In most cases, you can swap the subscription for something else. You can do this on the dashboard.

My game server stopped working after X; now what?

Usually, things break after something is changed. That includes updates. Check out the Game server not starting / Game server crashing article in our help desk to fix the issue.

Can you help me fix my game server?

We set up a special section to help you fix the most common issues with game servers. These guides help you solve 99% of the problems.

More questions? We're on Discord »

Is GSA the right tool?

Try the demo dashboard and poke around. No strings attached.

Try free demo